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Active Contributor I
itdebJ
July 21, 2023
Solved

Essential Flows Tagged with Shopify or Big Commerce or Nothing (Standard)

Why do some flows have Shopify or Big Commerce tags and some don’t? I want to make sure I am choosing the right template for my Welcome Flow. 

Thank you

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    Omar
    OmarAnswer
    2025 Champion
    July 26, 2023

    @itdebJ in that case don't worry too much about the other triggers and only use Shopify related ones.

    Regards,
     

    Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

    We help with e-commerce growth through CRO, Klaviyo and CVO

    Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit
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    4 replies

    Brian Turcotte
    Brian Turcotte
    Klaviyo Alum
    July 21, 2023

    Hi @itdebJ!

    In the flow library, the flows tagged with e-commerce platforms like Shopify and BigCommerce simply indicate that the either the trigger of the flow, or a metric elsewhere in the flow (such as in a conditional split), is a Shopify or BigCommerce metric:

    Shopify Welcome Series → See Shopify ‘Placed Order’ metric in conditional split

     

    So if you aren’t using one of these platforms, you will have to select a non-specific flow or change these metrics to the appropriate integration.

     

    I hope this helps!

     

    Best,

    Brian

      Omar
      Partner - Platinum
      Omar
      2025 Champion
      July 25, 2023

      @itdebJ What are you using as an ecommerce platform?

      Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit
      Active Contributor I
      itdebJAuthor
      July 26, 2023

      Shopify! 

       

      Omar
      Partner - Platinum
      OmarAnswer
      2025 Champion
      July 26, 2023

      @itdebJ in that case don't worry too much about the other triggers and only use Shopify related ones.

      Regards,
       

      Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

      We help with e-commerce growth through CRO, Klaviyo and CVO

      Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit
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