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July 21, 2023
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Essential Flows Tagged with Shopify or Big Commerce or Nothing (Standard)

  • July 21, 2023
  • 4 replies
  • 108 views

Why do some flows have Shopify or Big Commerce tags and some don’t? I want to make sure I am choosing the right template for my Welcome Flow. 

Thank you

    This topic has been closed for replies.
    Best answer by Omar

    @itdebJ in that case don't worry too much about the other triggers and only use Shopify related ones.

    Regards,
     

    Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

    We help with e-commerce growth through CRO, Klaviyo and CVO

    4 replies

    Brian Turcotte
    Klaviyo Alum
    July 21, 2023

    Hi @itdebJ!

    In the flow library, the flows tagged with e-commerce platforms like Shopify and BigCommerce simply indicate that the either the trigger of the flow, or a metric elsewhere in the flow (such as in a conditional split), is a Shopify or BigCommerce metric:

    Shopify Welcome Series → See Shopify ‘Placed Order’ metric in conditional split

     

    So if you aren’t using one of these platforms, you will have to select a non-specific flow or change these metrics to the appropriate integration.

     

    I hope this helps!

     

    Best,

    Brian

    Omar
    Partner - Platinum
    2025 Champion
    July 25, 2023

    @itdebJ What are you using as an ecommerce platform?

    Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit
    itdebJAuthor
    July 26, 2023

    Shopify! 

     

    Omar
    Partner - Platinum
    OmarAnswer
    2025 Champion
    July 26, 2023

    @itdebJ in that case don't worry too much about the other triggers and only use Shopify related ones.

    Regards,
     

    Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

    We help with e-commerce growth through CRO, Klaviyo and CVO

    Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit