{{ event.extra.checkout_url}} VS {{ event.URL }}

2 replies
5920 views

I think i might have a problem with my abandoned checkout flow and abandoned cart flow
Can someone explain which URL even should i use in each one?

Customers that have this event {{ event.URL }} are writing it’s not working for them...
And I can see that the click rate is broken ( no body clicked while there are orders related)

Please Help!

BobbyAnswer

Champion & Partner

Hi @Yoavshaf,

Typically, the Abandoned Browse (Viewed Product-triggered) and Abandoned Cart (Added to Cart-triggered) flows include the {{ event.URL }} variable to dynamically link to the page of the product that was viewed or added to cart.

The Shopify Abandoned Checkout (Started Checkout-triggered) flow typically includes the {{ event.extra.checkout_url}} variable to dynamically link to checkout and repopulate their cart.

Given the name of the flow in your screenshot, my hunch is it should be the latter. This help guide section on how to find event variables should help you confirm the necessary syntax!

Cheers,
Bobby

Freelance Klaviyo Marketer | Klaviyo Partner & Community Champion | check out my services: bobbyleonard.me

BobbyAnswer

Champion & Partner

Hi @Yoavshaf,

Typically, the Abandoned Browse (Viewed Product-triggered) and Abandoned Cart (Added to Cart-triggered) flows include the {{ event.URL }} variable to dynamically link to the page of the product that was viewed or added to cart.

The Shopify Abandoned Checkout (Started Checkout-triggered) flow typically includes the {{ event.extra.checkout_url}} variable to dynamically link to checkout and repopulate their cart.

Given the name of the flow in your screenshot, my hunch is it should be the latter. This help guide section on how to find event variables should help you confirm the necessary syntax!

Cheers,
Bobby

Freelance Klaviyo Marketer | Klaviyo Partner & Community Champion | check out my services: bobbyleonard.me

G

GB0

Contributor I

Hi all,

Do I need to change anything on my link address in the abandoned checkout email list to show the product in cart?

This is the current one: {{ event.extra.checkout_url }}

Thanks in advance!

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