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Exporting reviews not working?

  • April 13, 2024
  • 3 replies
  • 128 views

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I can’t seem to export reviews anymore. Klaviyo used to let us download the CSV file directly through the website portal but now it requires you to open an e-mail download link that they send to you.

Unfortunately, the e-mail download link does not work and it only comes up with an empty file with the titles of the fields but nothing else in it.

Does anyone else have this issue or know a fix?

Regards,

Luke

Best answer by Brian Turcotte

Hi @Luke T.!

I was informed that this should be fixed. Is it still occurring for you now?

Best,
Brian

3 replies

Brian Turcotte
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  • Klaviyo Alum
  • Answer
  • April 16, 2024

Hi @Luke T.!

I was informed that this should be fixed. Is it still occurring for you now?

Best,
Brian


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  • Author
  • Contributor II
  • April 27, 2024

Hi @Luke T.!

I was informed that this should be fixed. Is it still occurring for you now?

Best,
Brian

I can confirm that this has been fixed! Thanks Brian 


  • Contributor I
  • December 11, 2025

Is this still working? it’s been 4 days since i’ve requested an export. I have not received any email.