Skip to main content
EmiliaR
Contributor I
Contributor I
April 11, 2024
Solved

Facebook integration - Audience

  • April 11, 2024
  • 1 reply
  • 114 views

 Anyone have this issue? When integrating facebook I am not let able to create a custom audience. Any suggestions where I can find that information? Thank you 

    This topic has been closed for replies.
    Best answer by Casperackermann

    Hey there! That’s one frustrating situation. Let me try and help:

    Have you made sure that you have the nessecary credentials in order to actually create the audience in Meta?

    If you are able to create the audience, but you aren’t able to actually advertise/use the audience, it could be because of the size of the audience as Meta requires a certain amount of emailadresses before an audience is actionable.

    I, however, believe that your issue may be arising from my initial part of this answer.

    I hope you fix it!

    /Casper

    1 reply

    Casperackermann
    Problem Solver III
    Champion & Partner
    April 11, 2024

    Hey there! That’s one frustrating situation. Let me try and help:

    Have you made sure that you have the nessecary credentials in order to actually create the audience in Meta?

    If you are able to create the audience, but you aren’t able to actually advertise/use the audience, it could be because of the size of the audience as Meta requires a certain amount of emailadresses before an audience is actionable.

    I, however, believe that your issue may be arising from my initial part of this answer.

    I hope you fix it!

    /Casper

    Casper Ackermann, Managing Partner at Ackermann - please reach out at ca@ackermann.dk!