Skip to main content
Answer

Facebook link does not work correctly

  • September 24, 2021
  • 3 replies
  • 93 views

Forum|alt.badge.img+2

Hi everyone

 

my facebook icon redirects to facebook but facebook shows that the page does not exist. 

Of course the account exists and also the URL is correct.

 

i hope you can help me out

best regards,

Patricia

Best answer by stephen.trumble

Hey @PatriciaB 

Thank you for asking the Klaviyo Community for help with your social buttons! Were you able to find a fix for this? if not can you share a screen shot of the error you are getting from facebook? Also a screenshot of the social button block settings would helpful as well!

Thank you for being part of the Klaviyo Community! 

3 replies

Mailbox Manny
Partner - Silver
Forum|alt.badge.img+38
  • Partner - Silver
  • September 25, 2021

That's odd.. want to send me a preview email? manny@campaignsandflows.com


stephen.trumble
Forum|alt.badge.img+60
  • Klaviyo Alum
  • Answer
  • September 27, 2021

Hey @PatriciaB 

Thank you for asking the Klaviyo Community for help with your social buttons! Were you able to find a fix for this? if not can you share a screen shot of the error you are getting from facebook? Also a screenshot of the social button block settings would helpful as well!

Thank you for being part of the Klaviyo Community! 


Forum|alt.badge.img+2
  • Author
  • Contributor I
  • September 27, 2021

Hey @stephen.trumble,

i found a solution. Thank you so much for your help!

Best,

Patricia