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Contributor I
September 24, 2021
Solved

Facebook link does not work correctly

Hi everyone

 

my facebook icon redirects to facebook but facebook shows that the page does not exist. 

Of course the account exists and also the URL is correct.

 

i hope you can help me out

best regards,

Patricia

    This topic has been closed for replies.
    stephen.trumble
    Klaviyo Alum
    September 27, 2021

    Hey @PatriciaB 

    Thank you for asking the Klaviyo Community for help with your social buttons! Were you able to find a fix for this? if not can you share a screen shot of the error you are getting from facebook? Also a screenshot of the social button block settings would helpful as well!

    Thank you for being part of the Klaviyo Community! 

    -Stephen

    3 replies

    Mailbox Manny
    Partner - Silver
    Partner - Silver
    September 25, 2021

    That's odd.. want to send me a preview email? manny@campaignsandflows.com

    Subscribe. Segment. Send. Repeat.
    stephen.trumble
    Klaviyo Alum
    September 27, 2021

    Hey @PatriciaB 

    Thank you for asking the Klaviyo Community for help with your social buttons! Were you able to find a fix for this? if not can you share a screen shot of the error you are getting from facebook? Also a screenshot of the social button block settings would helpful as well!

    Thank you for being part of the Klaviyo Community! 

    -Stephen
    PatriciaBAuthor
    Contributor I
    September 27, 2021

    Hey @stephen.trumble,

    i found a solution. Thank you so much for your help!

    Best,

    Patricia