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Contributor I
September 24, 2021
Solved

Facebook link does not work correctly

  • September 24, 2021
  • 3 replies
  • 154 views

Hi everyone

 

my facebook icon redirects to facebook but facebook shows that the page does not exist. 

Of course the account exists and also the URL is correct.

 

i hope you can help me out

best regards,

Patricia

    This topic has been closed for replies.
    Best answer by stephen.trumble

    Hey @PatriciaB 

    Thank you for asking the Klaviyo Community for help with your social buttons! Were you able to find a fix for this? if not can you share a screen shot of the error you are getting from facebook? Also a screenshot of the social button block settings would helpful as well!

    Thank you for being part of the Klaviyo Community! 

    3 replies

    Mailbox Manny
    Partner - Silver
    Partner - Silver
    September 25, 2021

    That's odd.. want to send me a preview email? manny@campaignsandflows.com

    Subscribe. Segment. Send. Repeat.
    stephen.trumble
    Klaviyo Alum
    September 27, 2021

    Hey @PatriciaB 

    Thank you for asking the Klaviyo Community for help with your social buttons! Were you able to find a fix for this? if not can you share a screen shot of the error you are getting from facebook? Also a screenshot of the social button block settings would helpful as well!

    Thank you for being part of the Klaviyo Community! 

    -Stephen
    PatriciaBAuthor
    Contributor I
    September 27, 2021

    Hey @stephen.trumble,

    i found a solution. Thank you so much for your help!

    Best,

    Patricia