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How do I add my team members in partner portal?
I added one of our agency manager few days ago and no I couldn’t find it in dashboard/account. Why can’t you guys make it simple and put it in sidebar or top nav bar for easy navigation?
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Hi
Welcome to the Community and thanks for sharing your question with us!
To be clear, you navigated to https://partners.klaviyo.com/ and clicked ‘Request an Account’ to grant your team members access and still can’t see them? This should happen immediately. Do they have the same email domain you used to join the program?
I’d reach out to our partner support handle to help you further: partners@klaviyo.com and will pass on this feedback. A user had a similar issue because their team member didn’t have the same email domain.
Thanks for participating in the Community!
-Taylor
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