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Contributor I
Oct 17, 2023 3:56 PM UTC
Solved

How do I segment according to Item name?

I want to create a conditional split where if the product X is viewed by a customer, we will send a specific email. If the product X is not viewed by the customer, we will send another email instead. How do do it?

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    chelsgrove
    Partner - Gold
    Oct 17, 2023 4:25 PM UTC

    Hi @liftonyx you would use a setup like this (product name is not included in this screenshot), with the timeframe you would want:

     

    1 reply

    chelsgrove
    Partner - Gold
    Partner - Gold
    Oct 17, 2023 4:25 PM UTC

    Hi @liftonyx you would use a setup like this (product name is not included in this screenshot), with the timeframe you would want: