how does the multi Login feature work?

Question

Hi,

I’ve never been aware that Klaviyo email support it’s available only for 60 days if you’re not on a paid plan. This is definitely one of the biggest cons I’ve seen, but anyway, hopefully you guys can help!

I want to add one of my clients accounts inside my Klaviyo account, so I can easily switch between accounts. Would something like that be possible? I read about a Multi-Login feature, but I am not able to understand how to add more stores.

Thanks!

retention · Accepted Answer

Hi @Paul09, welcome to the Klaviyo Community!

Hopefully you can get some of the help you need here until one of your clients get onto a paid subscription.

As for the multi-login feature, simply use the same email address for either (or all your clients), and you can switch between them quickly.

See here:

Here, I can switch from my “Sample Store” Klaviyo Account to my “Retention Commerce” Klaviyo Account.

Klaviyo has a good write up about this here as well:

Understanding multi-account user privileges

Hope that helps!

---

Joseph Hsieh // retentioncommerce.com // twitter: @retenion

Paul09 · Answer

Hi@Paul09, welcome to the Klaviyo Community!Hopefully you can get some of the help you need here until one of your clients get onto a paid subscription.As for the multi-login feature, simply use the same email address for either (or all your clients), and you can switch between them quickly.See here:Here, I can switch from my “Sample Store” Klaviyo Account to my “Retention Commerce” Klaviyo Account.Klaviyo has a good write up about this here as well:Understanding multi-account user privilegesHope that helps!---Joseph Hsieh//retentioncommerce.com//twitter: @retenionThank you!

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