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AmyMOMO
Partner
Partner
June 7, 2023
Solved

How to change my business details in partner program?

  • June 7, 2023
  • 1 reply
  • 227 views

Hello,

I need to change my company name and email address in my partner dashboard - but I can’t see any way to do this.

I did read in the community that I need to create a support ticket and get Klaviyo to do this for me, however my business doesn’t have a paid account (as I predominantly manage client accounts). 

Is there another way for me to make these changes? I’m only just starting to onboard clients to Managed Accounts and don’t want them to be confused because the request comes from a different business name.

 

Thanks,

 

Amy

    This topic has been closed for replies.
    Best answer by Taylor Tarpley

    Hi @AmyMOMO

     

    Thanks for sharing your question with us!

     

    Not having a paid account doesn’t impact your ability and access to the partner support handle! I would email our team at partners@klaviyo.com to help you change your company name and email address so you can keep doing what you need to do! 

     

     

    Thanks for participating in the Community!

    -Taylor

    1 reply

    Taylor Tarpley
    Community Manager
    Community Manager
    June 8, 2023

    Hi @AmyMOMO

     

    Thanks for sharing your question with us!

     

    Not having a paid account doesn’t impact your ability and access to the partner support handle! I would email our team at partners@klaviyo.com to help you change your company name and email address so you can keep doing what you need to do! 

     

     

    Thanks for participating in the Community!

    -Taylor