How to segment customers who have purchased a specific product ID?

2 replies
2060 views

Previously I would've done that by creating a segment as follows:

Placed order > where ProductID > equals 12345678

It seems the option for ProductID has been removed?

Campaigns & channels

This topic has been closed for replies.

DovAnswer

Klaviyo Alum

Hi @milliecoletta,

Thanks for sharing this with us.

This will depend on your integration but typically you can use Ordered Product to capture the ProductID. Can you confirm which integration you’re using and if this resolves the issue?

Thanks for being a community member.

DD

DovAnswer

Klaviyo Alum

Hi @milliecoletta,

Thanks for sharing this with us.

This will depend on your integration but typically you can use Ordered Product to capture the ProductID. Can you confirm which integration you’re using and if this resolves the issue?

Thanks for being a community member.

DD

E

Enelclavo

Contributor II

I have Prestashop integration and… under Ordered Product I just see options to select amounts of product ordered (less, more, greater than, equal...)

Any Idea?

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