Hello there,

There are a few ways that you can add get customers to receive an email after you’ve altered the flow cadence.

1. The first way is by going into Manage Flow → Add past profiles (image below)

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2. You can also make that flow message an email template, create a segment of those customers, then send the new template as a campaign. It’s a more manual process, but you can ensure getting the email to the customers when you want to with this method too.

Let me know if you have any questions.

Thanks,

Zach