Skip to main content
Contributor I
November 11, 2024
Solved

Hybrid Email Template - not being able to add Sections

  • November 11, 2024
  • 3 replies
  • 247 views

Hello All,

I have added a Hybrid Email Template using the code supplied on this page:
https://help.klaviyo.com/hc/en-us/articles/115005254188

It’s great and works with the new API, however I can’t seem to add a Section (whether a newly created one or a saved Universal one). The Layout options are not available (Columns and Sections) and the saved Universal Sections can’t be dropped in. All other content types are working well.

Am I missing something here or is it not possible to add a section to a Hybrid email? I have googled and checked the help docs but no one seems to touch on this.

Thanks for your time.

 

    Best answer by Taylor Tarpley

    Hi ​@GeorgeGordon

     

    Thanks for sharing this with the Community!

     

    I’m going to check in with the editor team about this. In the meantime I wonder if our template expert champion ​@Spark Bridge Digital LLC  has any thoughts on this function of a hybrid template?

     

    Thanks for participating in the Community!

    -Taylor 

    3 replies

    Taylor Tarpley
    Community Manager
    Community Manager
    November 22, 2024

    Hi ​@GeorgeGordon

     

    Thanks for sharing this with the Community!

     

    I’m going to check in with the editor team about this. In the meantime I wonder if our template expert champion ​@Spark Bridge Digital LLC  has any thoughts on this function of a hybrid template?

     

    Thanks for participating in the Community!

    -Taylor 

    Contributor I
    February 15, 2025

    @Taylor Tarpley ​@Spark Bridge Digital LLC 

    Was there any resolution to this? It appears sections are still not working with the hybrid templates.

    Contributor I
    January 9, 2026

    Hello, any updates?