I keep getting an error - Unable to check out. Uk based, tried different cards, clearing cache, incognito. etc etc
No support as I don’t pay for a plan
Help appreciated
I keep getting an error - Unable to check out. Uk based, tried different cards, clearing cache, incognito. etc etc
No support as I don’t pay for a plan
Help appreciated
Hi
We sometimes see this error if there’s an issue with the billing address you have set on your Billing Preferences page. Can you confirm that the billing address is correct, with no typos, and it matches the billing address of the card you’re trying to pay with? If you’re still seeing issues after that, let me know, and we can look into this further!
Yes this was the issue, thank you
No problem! Glad that worked!
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