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Contributor I
August 9, 2021
Solved

I don't see any abandoned cart flow in the flow library

I just created a new acoount on klaviyo

I don’t see any abandoned cart here on flow.

Please help me. I Have connected my store with klaviyo account by API KEY. My store is shopbase platform.

 

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David To
David ToAnswer
Klaviyo Employee
August 9, 2021

Hello @favor,

Great question!

Since Klaviyo does not have a native integration with ShopBase, there isn’t a pre-built Abandoned Cart flow available within the Flow Library. Klaviyo only has pre-built flows for integrations that are built in-house such as Shopify, BigCommerce, WooCommerce, Magento, etc. 

To remedy this, I would suggest building your own Abandoned Cart flow from scratch based on the events synced from ShopBase. I would suggest taking a look at the below Help Center Articles Klaviyo offers on building an abandoned cart flow and building a dynamic table block to display the abandoned products dynamically for your recipients:

Thanks for being a Klaviyo Community member!

David

1 reply

David To
Klaviyo Employee
David ToAnswer
Klaviyo Employee
August 9, 2021

Hello @favor,

Great question!

Since Klaviyo does not have a native integration with ShopBase, there isn’t a pre-built Abandoned Cart flow available within the Flow Library. Klaviyo only has pre-built flows for integrations that are built in-house such as Shopify, BigCommerce, WooCommerce, Magento, etc. 

To remedy this, I would suggest building your own Abandoned Cart flow from scratch based on the events synced from ShopBase. I would suggest taking a look at the below Help Center Articles Klaviyo offers on building an abandoned cart flow and building a dynamic table block to display the abandoned products dynamically for your recipients:

Thanks for being a Klaviyo Community member!

David