Is it possible to change store name for Q&A (reviews)?

Hi ​@NikaS 

Thank you for posting in the Community!

Yes, it is possible to change the store name displayed in Q&A (reviews) in most review platforms, but the exact process depends on the platform you are using. Here’s how you can typically update your store name for Q&A and reviews:

1. Log in to your Klaviyo account:

• Access your Klaviyo account where the reviews integration is managed.

2. Navigate to the Reviews section:

• Go to Integrations > Reviews in the Klaviyo dashboard.
• If you don’t see this option, ensure that the reviews feature is enabled for your account.

3. Access display settings:

• In the Reviews settings section, look for Display options or Widget settings.
• Locate the setting for the store name or branding text that appears on the Q&A and reviews widget.

4. Update the store name:

• Change the store name to the desired name that matches your company branding.
• If the name is not editable directly in the widget settings, check for a Custom branding option.
• Save the changes.

Hope that helps! :-) 

Christian Nørbjerg Enger
Partner & CPO
Web: Segmento.dk
LinkedIn: @christianfromsegmento
Voldbjergvej 22b, 8240 Risskov