Skip to main content
Contributor I
July 20, 2021
Solved

Is there a way to limit the number of popups to appear?

I have two popups available with a loading delay and they both appear in a single page. I was wondering if there was a way to change the behavior to prevent another popup if one is already shown.

 

Is this possible?

This topic has been closed for replies.
David To
David ToAnswer
Klaviyo Employee
July 20, 2021

Hello @jon@zeitbike.com,

Great question!

If you were using a Klaviyo built signup form, at this time, Klaviyo does not offer a behavioral setting such as the one described of preventing a form from appearing if another one is already present. I’ll share this feedback with our Product team though!

Alternatively, you may be able to accomplish this using custom/legacy forms. Because these types of forms are built using HTML/CSS, their behaviors and settings would be whatever you program into them. To learn more about building and using custom/legacy forms, I would suggest reviewing the following Help Center Articles:

In addition, since these forms are custom, I would suggest working with a developer or finding a Klaviyo partner who can further assist you in building or troubleshooting these type of forms. 

I hope this helps!

David

1 reply

David To
Klaviyo Employee
David ToAnswer
Klaviyo Employee
July 20, 2021

Hello @jon@zeitbike.com,

Great question!

If you were using a Klaviyo built signup form, at this time, Klaviyo does not offer a behavioral setting such as the one described of preventing a form from appearing if another one is already present. I’ll share this feedback with our Product team though!

Alternatively, you may be able to accomplish this using custom/legacy forms. Because these types of forms are built using HTML/CSS, their behaviors and settings would be whatever you program into them. To learn more about building and using custom/legacy forms, I would suggest reviewing the following Help Center Articles:

In addition, since these forms are custom, I would suggest working with a developer or finding a Klaviyo partner who can further assist you in building or troubleshooting these type of forms. 

I hope this helps!

David