Klaviyo generated coupon not showing up

Hey @LaraCasa 

Thank you for asking this question here in the community,
I do have a couple of suggestions that might help you solve this

1. This might be due to how the data is being synced between Klaviyo and Shopify.

   Klaviyo integrates with Shopify to share customer events data, including coupon usage. However, there can sometimes be discrepancies if the data isn't syncing correctly or if there are issues with the API integration. Check Klaviyo Integration settings and ensure that the app is properly installed and configured in their Shopify admin. You can use this document for your reference: how to sync data from Klaviyo to Shopify

2. The second one is verify the Data Sharing Permissions and make sure that the permissions for data sharing between Klaviyo and Shopify are correctly set up. This includes ensuring that customer events data is being shared and that there are no privacy settings blocking the data sync.

If the issue persists after following the steps above, it might be helpful to reach out to Klaviyo/Shopify support for further assistance. They can provide more detailed insights and help troubleshoot any specific issues with the integration.

Let me know if this helped.

Thanks,
Arpit