Link Airtable to Klaviyo using Zapier: Single opt-in still sends out confirmation emails?

Forum|Forum|1 year ago
November 4, 2024
4 replies
126 views

I used Zapier to link new entries in an Airtable base to Klaviyo. The goal is to auto-subscribe these contacts to our newsletter list in Klaviyo.

In our newsletter list, ‘Single Opt-in’ has been selected for ages, yet our customers receive an email to confirm their subscription to the newsletter.

I have no clue how to stop these confirmations from popping up.

Best answer by retention

Hi @Crodeon Team, welcome to the community!

If you are using Zapier to link new entires from AirTable to Klaviyo, make sure it’s being added to the exact List that has the Single Opt-In configured (I assume this is your main Newsletter List).

If you are adding it to a different List, make sure that List is Single Optin configured - or - make sure to point it to the proper List.

See my quick example screenshot, double check it’s the right “List” in your Zapier settings:

Check back and let us know if it worked!

retentionAnswer

2025 Champion

Hi @Crodeon Team, welcome to the community!

If you are using Zapier to link new entires from AirTable to Klaviyo, make sure it’s being added to the exact List that has the Single Opt-In configured (I assume this is your main Newsletter List).

If you are adding it to a different List, make sure that List is Single Optin configured - or - make sure to point it to the proper List.

See my quick example screenshot, double check it’s the right “List” in your Zapier settings:

Check back and let us know if it worked!

Joseph Hsieh // retentioncommerce.com // X: @retention

C

Crodeon TeamAuthor

Contributor II

@retention I have confirmed that the list ID is the correct one.

C

Crodeon TeamAuthor

Contributor II

@retention Do you maybe have any other suggestions to fix this problem?

Andrus

Contributor IV

Key is making sure that single opt-in is configured for the same list. Then, new contacts should not get the double-opt-in confirmation email.

And if I can add a subtle pitch, we at Outfunnel also offer an Airtable-Klaviyo integration that allows easily syncing contacts, mapping fields and configuring subscribe status in the process.

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