Contributor I

Solved

List flow- 2nd email not sending

3 replies
184 views

I have a Flow created with a list.

Email 1

wait 3 minutes

email 2

wait 5 minutes

etc

The first email is sending then no more are sending.

I have smart sending switched off on all emails -

I have additions filters switched on.

It’s not a segment flow.

I created the flow then put it live and tested it with a new email.

I can't work out why it’s not sending.

Please help

Flows & automation

This topic has been closed for replies.

Mailbox MannyAnswer

Partner - Silver

Appreciate the screenshot, it looks like you do have Smart Sending on, so that 2nd email won’t be sent:

To remove it, click on that email and then you’ll see options on the left hand side to toggle the smart sending off:

Curious, what’s the use case here for sending 2 emails within such a short timeframe?

If it’s that close together, why not include it in the same email (I would guess it would have a higher open rate than the 2 back to back - might be wrong though - test, test, test :))

Subscribe. Segment. Send. Repeat.

Mailbox Manny

Partner - Silver

Hi! Welcome to the community. Would love to see what’s going on, problem solving flows is one of my fav activities :) (is that weird?).

Anyways, would you be able to send a screenshot of your flow setup including the filters you have on there? That will help us to see what’s going on.

Cheers

Subscribe. Segment. Send. Repeat.

H

HomeofthemallAuthor

Contributor I

Thank you for your reply here is the screen shot

Mailbox MannyAnswer

Partner - Silver

Appreciate the screenshot, it looks like you do have Smart Sending on, so that 2nd email won’t be sent:

To remove it, click on that email and then you’ll see options on the left hand side to toggle the smart sending off:

Curious, what’s the use case here for sending 2 emails within such a short timeframe?

If it’s that close together, why not include it in the same email (I would guess it would have a higher open rate than the 2 back to back - might be wrong though - test, test, test :))

Subscribe. Segment. Send. Repeat.

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials