Hi!
I’ve got a few checkboxes in my preferences and subscribe pages.
However when I receive an email and click the link %manage_preferences% it goes to default one that doesn't have the updated information.
Is this the wrong manage preference link? How could I check?
Thanks
Best answer by David To
Hey
In addition to the suggestion
I previously mentioned this in the Community post I’ve shared below:
If the email is being sent either through a metric or segment triggered flow, through a campaign with multiple recipient groups (lists and/or segments), or to a segment, users will be taken to your account default’s consent pages. This includes the account default manage preference page.
On the other hand, if your email was sent through a list triggered flow or a campaign sent to a a singular specific list, they’ll be taken to your list specific consent pages.
You can learn more about this from our Getting started with consent pages Help Center article.
David
Check in the corresponding list. Maybe you do not use default pages for that list so you are seeing the wrong data.
+60Hey
In addition to the suggestion
I previously mentioned this in the Community post I’ve shared below:
If the email is being sent either through a metric or segment triggered flow, through a campaign with multiple recipient groups (lists and/or segments), or to a segment, users will be taken to your account default’s consent pages. This includes the account default manage preference page.
On the other hand, if your email was sent through a list triggered flow or a campaign sent to a a singular specific list, they’ll be taken to your list specific consent pages.
You can learn more about this from our Getting started with consent pages Help Center article.
David
Ahh fantastic, thanks a lot guys! Had no idea the default pages was in the ‘settings - other’ so that’s really useful!
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