Moving subscribers between klaviyo accounts managed by same umbrella account

Forum|Forum|1 year ago
September 24, 2024
2 replies
357 views

We have 2 Klaviyo accounts: 1) old website, 2) new website which we’ve just (soft) launched today. So yay to that.

Before launching the new site, we were using the old website’s klaviyo account to get people to sign up for early news, launch day offer etc.

Now the new is live, they should really be under the new Klaviyo account.

Is there an easy way to move subscribers between Klaviyo accounts? Or is it just a standard csv export/import.

Many thanks,

G

This topic has been closed for replies.

Best answer by ArpitBanjara

Hey @dartacus

You can clone segments, email templates and flows from one klaviyo account to another, however, from what i know, you will have to manually export and import your profiles through csv files. Also it is important to also note that, when importing csv files, klaviyo will ask you if those profiles have given you explicit consent for email marketing or not.

I hope this helps and thank you for sharing your question here in the community

Cheers

Arpit

ArpitBanjaraAnswer

Principal User II

Hey @dartacus

You can clone segments, email templates and flows from one klaviyo account to another, however, from what i know, you will have to manually export and import your profiles through csv files. Also it is important to also note that, when importing csv files, klaviyo will ask you if those profiles have given you explicit consent for email marketing or not.

I hope this helps and thank you for sharing your question here in the community

Cheers

Arpit

Arpit Banjara - Lead Email Marketing Specialist at Flowium

D

dartacusAuthor

Problem Solver III

Thanks Arpit, I thought as much. It’ll be an easy import/export at least as it’s klav to klav.

G

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