New 'Home' & Dashboards Update

We’re not loving it either.. It was really important for us to be able to use Klaviyo to cross check user behaviour and see what url they came from etc. I thought they would at least leave the old activity dashboard somewhere?

I prefer the old set up, as you could see a quick snapshot of overall performance and filter by month or year etc. I also find the new font a bit difficult to read.

What I like in the new set up, is the edition of extra information but wish they could incorporate it in the old dashboard style and that they had kept the filter on the performance page (instead of only 7 days, 30 days and today).

I don’t like it either. The top stats are useful, but I liked being able to look through the activity dashboard. Seems kinda half-baked to just drop that completely. 

I don’t like it. In the previous home menu, there was a window in which you could see the interaction of users with emails, any idea how to see that now?

I’m frustrated that I can’t find an “All Metrics” Activity Feed anymore.

We’re a small shop and I logged in at least several times a week to get an overview of what individual customers were doing, see if there were profiles I might need to merge, see if there were any unsubscribes, and just debug what’s going on.

I can’t seem to find it in the new Klaviyo.

Hi Guys,

@NJVasic and others here. Thanks for sharing your feedback. 

I want to point out that besides adding your feedback here I'd suggest to give feedback using the sharing button on the bottom of the page.

Even though I've had the same thoughts I've gone ahead and shared the information as well. The more feedback we give the better.

@Taylor Tarpley can you also pass this information to the right teams? 

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

I miss the “All” activity feed. Also can not choose “all” in Analytics → Metrics 😥. It was really useful to get a quick idea about the last events etc.

Thank you very much for sharing this. We have been actively collecting customer and partner feedback. It has been extremely helpful. After hearing from you, we are planning to change the recent updates to the home and dashboard experience. We will be rolling out an aggregated view of the activity feed this week. I’ll be sure to update this thread when that has gone live. 

Again, thank you very much for your feedback, we look forward to hearing more from you after the update goes live!

Agreed! the new dashboard feels like a huge step backward, its overly crowded, clunky, requires too much scrolling. And it is missing key features I used to rely on to get quick high level data points. Like not being able to filter by month or 90 days? The home dashboard now only lets you filter by today, 7 days, or 30 days. 

Incredibly disappointed with the dashboard and how it was rolled out. It should have been soft launched giving people the option to test it while still accessing the old dashboard. I find it hard to believe they didn’t A/B test this with some users and am very curious if/ how those users enjoyed the new dashboard over the old one. And ofcourse we were forced on to it the first week of the month and the first week of a new quarter when we are all trying to pull monthly and Q1 reports which just got 10X more difficult.

@chloe.strange 

Thanks Chloe. It’d be great if this could be reverted/improved in the next few days.