no double confirmation / opt-in

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how can I ensure that a person registered for marketing does not have to do a double confirmation via email?

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julie.accardoAnswer

Klaviyo Employee

Hi @Artur,

Thanks for reaching out to the Community Forum!

Double opt-in is set at the list level and by default it is enabled for each of your lists. In order to disable double opt-in, you’ll need to click into the list’s settings and switch that list to single opt-in. By switching to single opt-in, a user that signs up for email marketing will automatically get added to the list rather than needing to confirm their email address through the double opt-in email. This help center article will show you how to do this as well as highlight the pros and cons of single opt-in.

Have a great rest of your weekend!

Julie

JA

julie.accardoAnswer

Klaviyo Employee

Hi @Artur,

Thanks for reaching out to the Community Forum!

Double opt-in is set at the list level and by default it is enabled for each of your lists. In order to disable double opt-in, you’ll need to click into the list’s settings and switch that list to single opt-in. By switching to single opt-in, a user that signs up for email marketing will automatically get added to the list rather than needing to confirm their email address through the double opt-in email. This help center article will show you how to do this as well as highlight the pros and cons of single opt-in.

Have a great rest of your weekend!

Julie

JA

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