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Active Contributor I
July 18, 2021
Solved

no double confirmation / opt-in

  • July 18, 2021
  • 1 reply
  • 151 views

how can I ensure that a person registered for marketing does not have to do a double confirmation via email?

    This topic has been closed for replies.
    Best answer by julie.accardo

    Hi @Artur,

     

    Thanks for reaching out to the Community Forum! 

    Double opt-in is set at the list level and by default it is enabled for each of your lists. In order to disable double opt-in, you’ll need to click into the list’s settings and switch that list to single opt-in. By switching to single opt-in, a user that signs up for email marketing will automatically get added to the list rather than needing to confirm their email address through the double opt-in email. This help center article will show you how to do this as well as highlight the pros and cons of single opt-in.

     

    Have a great rest of your weekend!

    Julie

    1 reply

    julie.accardo
    Klaviyo Employee
    Klaviyo Employee
    July 18, 2021

    Hi @Artur,

     

    Thanks for reaching out to the Community Forum! 

    Double opt-in is set at the list level and by default it is enabled for each of your lists. In order to disable double opt-in, you’ll need to click into the list’s settings and switch that list to single opt-in. By switching to single opt-in, a user that signs up for email marketing will automatically get added to the list rather than needing to confirm their email address through the double opt-in email. This help center article will show you how to do this as well as highlight the pros and cons of single opt-in.

     

    Have a great rest of your weekend!

    Julie

    JA