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Not seeing Sending domain passing DKIM, DMARC records in Google Postmaster

Forum|Forum|2 years ago
January 16, 2024
3 replies
518 views

We are currently on a Shared server with Klaviyo, so I’m wondering if that’t the reason we can’t see these records.

This topic has been closed for replies.

Best answer by bluesnapper

Hi @justinepnk

I can see DMARC success rate in GPM tools for my Klaviyo accounts so I don’t think that’s the issue. However, I track both the TLD and the sending subdomain and the DMARC success rate is being reported against the TLD and not the subdomain. This may be the norm but I’m pushing my knowledge on the subject! Maybe @inboxingmaestro can add his insight?

Have you checked your DMARC reports in your uriports account?

I can see from a test submission (via the pop-up on your website) that Google reckons all is OK with SPF/DKIM/DMARC (below).

You have set your DMARC policy to ‘quarantine’ which seems quite severe given you’re trying to review your DMARC success and (I assume) it’s your initial setting?

Regards

Andy

inboxingmaestro

Partner

Hi Justine,

It looks like a domain misalignment issue. But, would need more details for more context to assess what’s the issue. Can you share the following below:

FROM domain:

Sending domain:

DKIM domain:

DMARC:

Regards,

Mohsin

Having trouble getting your emails to the inbox? Not anymore! Get my strategic guidance to understand what you need to change in your email programs to improve your deliverability, engagement and skyrocket your email ROI. Let's talk #loveforemails

J

justinepnkAuthor

Hi @inboxingmaestro!

Here is the info:

From: hello@pettable.com
Send.pettable.com
Pettable.com
TXT _dmarc.pettable.com "v=DMARC1; p=quarantine; rua=mailto:dmarc@mechanismventures.uriports.com; ruf=mailto:dmarc@mechanismventures.uriports.com; fo=1"

I have data in Postmaster for pettable.com, but not for send.pettable.com (the screenshot if from send.pettable.com). Additionally I cannot see Spam Rates for send.pettable.com.

bluesnapperAnswer

Champion & Partner

Hi @justinepnk

I can see DMARC success rate in GPM tools for my Klaviyo accounts so I don’t think that’s the issue. However, I track both the TLD and the sending subdomain and the DMARC success rate is being reported against the TLD and not the subdomain. This may be the norm but I’m pushing my knowledge on the subject! Maybe @inboxingmaestro can add his insight?

Have you checked your DMARC reports in your uriports account?

I can see from a test submission (via the pop-up on your website) that Google reckons all is OK with SPF/DKIM/DMARC (below).

You have set your DMARC policy to ‘quarantine’ which seems quite severe given you’re trying to review your DMARC success and (I assume) it’s your initial setting?

Regards

Andy

https://bluesnapper.com - Klaviyo Champion '24 & Partner

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