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Contributor I
October 26, 2022
Solved

Obtain the Profile page url

  • October 26, 2022
  • 3 replies
  • 357 views

Hello,

 

From our back-office, working on a user card, we would like to display a link leading to the Klaviyo Profile Page for this particular user, for which we know their Profile ID. Every BO user is of course supposed to be able to log in the Klaviyo dashboard.

 

We could try and reconstruct the url but it doesn’t have a fixed structure. It’s sometimes:

https://www.klaviyo.com/profile/{ProfileId}/{mail-without-dots-and-at-sign}

and sometimes

https://www.klaviyo.com/profile/{ProfileId}/{sluggified-first_name-dash-last_name}

depending on the info already at hand.

 

My question: is there a way to obtain the “official” link, by API or else?

Thanks!

    Best answer by Brian Turcotte

    Hi @Techsaas and welcome to the Community!

     

    I actually just recently answered another Community thread regarding the same issue:

     

    In response to that thread, I reached out to our engineering team and learned that there’s currently no supported method to fetch a reliable, consistent profile link.

     

    I did create a Product Request for this feature, as I agree it would be a useful addition to the product.

     

    I hope this helps to clarify and thanks for being a Community member!

     

    -Brian

    3 replies

    Brian Turcotte
    Klaviyo Alum
    October 27, 2022

    Hi @Techsaas and welcome to the Community!

     

    I actually just recently answered another Community thread regarding the same issue:

     

    In response to that thread, I reached out to our engineering team and learned that there’s currently no supported method to fetch a reliable, consistent profile link.

     

    I did create a Product Request for this feature, as I agree it would be a useful addition to the product.

     

    I hope this helps to clarify and thanks for being a Community member!

     

    -Brian

    TechsaasAuthor
    Contributor I
    October 28, 2022

    Hi Brian,

     

    Thanks for letting me know and for relaying the feature request.

    For now, I’ll have the button point to the Search page, as a workaround, but it’s not optimal.

     

    Thank you!

    Techsaas

    Contributor I
    April 8, 2026

    Hi all.

    Since few days, this url was working to have access to a profile page https://www.klaviyo.com/search?q=id:999999

    (999999 is an exemple of a client external_id ). 

    But since last week, it does not work anymore. 

    I have only the external_id or the email adress of my client. Wich URL format gives access to the profil page of my client ?