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Contributor I
June 3, 2022
Solved

One Shopify store now split into two.

  • June 3, 2022
  • 4 replies
  • 188 views

Hi there! 

We’ve split our Shopify store into two seperate identities to better serve individual customer segments and make the UX more defined. 

Can I still use the origonal Klaviyo account (integrated with the first Store) with both of the two stores? 

Or do I have to purchase a second Klaviyo license for the second store?  

Thank you.

    This topic has been closed for replies.
    Best answer by Tomb

    Hi Pete,
    I hope you’re doing well ?

    I believe that Klaviyo currently supports only one integration of any type within a single Klaviyo account.

    You will need to separate the two. And I think in any case it's better, because you will be able to analyze the results on each store more easily.

    I hope this was helpful.

     

    And if you want to optimize your Klaviyo account, or you need help setting up the second one, you can schedule a free consultation call on my calendar : https://calendly.com/standardecom/klaviyo

     

    Cheers,

    Tom

    4 replies

    Tomb
    Partner - Platinum
    Partner - Platinum
    June 3, 2022

    Hi Pete!
    I hope you’re doing well ?

     

    I believe Klaviyo supports only one integration of any type within a single Klaviyo account.

    You’ll have to use two separate accounts for the two different stores. In any case, it is more convenient to do it this way. I think it's important to separate to have data specific to each store (easier to analyze the results).

    I hope this was helpful.
     

    And if you want to optimize your Klaviyo account, or if you need help setting up the second account, you can schedule a free consultation call on my calendar : https://calendly.com/standardecom/klaviyo

     

    Cheers,

    Tom

    Tom Boeglin | Standard Ecom, agence CRM | On offre l'audit Klaviyo (gratuit, sans engagement). Pour en profiter, réservez un appel ici : https://calendly.com/standardecom/klaviyo | Nos clients : The Bradery, Chloé, JIMMY FAIRLY et +50 autres
    Tomb
    Partner - Platinum
    TombAnswer
    Partner - Platinum
    June 3, 2022

    Hi Pete,
    I hope you’re doing well ?

    I believe that Klaviyo currently supports only one integration of any type within a single Klaviyo account.

    You will need to separate the two. And I think in any case it's better, because you will be able to analyze the results on each store more easily.

    I hope this was helpful.

     

    And if you want to optimize your Klaviyo account, or you need help setting up the second one, you can schedule a free consultation call on my calendar : https://calendly.com/standardecom/klaviyo

     

    Cheers,

    Tom

    Tom Boeglin | Standard Ecom, agence CRM | On offre l'audit Klaviyo (gratuit, sans engagement). Pour en profiter, réservez un appel ici : https://calendly.com/standardecom/klaviyo | Nos clients : The Bradery, Chloé, JIMMY FAIRLY et +50 autres
    Omar
    Partner - Platinum
    2025 Champion
    June 6, 2022

    While it is indeed the best solution to keep multilanguage, multicurrency (multistores) separated there are some cases where this is not always the best solution.

    With Klaviyo you're only able to connect 1 shopify store through the normal integration. If you'd like to connect more it becomes a custom setup where you'd need developers for.

    Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit
    Pete Le CAuthor
    Contributor I
    June 7, 2022

    Thanks guys.  That’s really helpful and sets me up for further exploration into the function of the integration between Shopify and Klaviyo.  All the best!