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Problem Solver I
LB3000
Problem Solver I
March 22, 2024
Solved

Pop-up form teaser removed but still displays

  • March 22, 2024
  • 3 replies
  • 228 views

I have a pop up formatted for desktop and one for mobile. I set both up originally with a teaser.

I turned off the teasers weeks ago. But I continue to see these teasers as do folks I’ve asked to have a peek and check for me.

I’ve cleared my cache, reloaded the page, checked on different browsers and on different machines. I keep seeing it. 

The URL is https://2xedge.com

Am I nuts? Or do others still see the teaser. If it’s there, how do I get rid of it?

Thanks!

    Best answer by AlexandraPalau

    Hello @LB3000!

    Welcome to the community!

    I visited your link and saw the teaser at the bottom as well. You are not going crazy! :) 

    Go into the form and click on Edit Form. Once there, there is a button that says Teaser at the top of the page. You should be able to turn it off there. 
     

     

    Let me know if that is what you were looking for.

    Hope that helps!
    Alex :)

    3 replies

    AlexandraPalau
    Partner - Silver
    AlexandraPalauAnswer
    2025 Champion
    March 22, 2024

    Hello @LB3000!

    Welcome to the community!

    I visited your link and saw the teaser at the bottom as well. You are not going crazy! :) 

    Go into the form and click on Edit Form. Once there, there is a button that says Teaser at the top of the page. You should be able to turn it off there. 
     

     

    Let me know if that is what you were looking for.

    Hope that helps!
    Alex :)

    - Alexandra Palau, Klaviyo Partner & Community Champion. Website: allaboutemailmarketing.com
      L
      Problem Solver I
      LB3000Author
      Problem Solver I
      March 23, 2024

      Thanks @AlexandraPalau! Your note made me slow down and take a closer look at things. Found the delete option (click the 3-dots!).  Done and done. Appreciate your help!

        C
        Contributor I
        Carly Rainbow
        Contributor I
        January 6, 2025

        ​@AlexandraPalau sorry to resurrect an old thread but I’m setting up Klaviyo for the first time and seem to be having the same issue.  I’ve deleted the teaser but after I close the pop up box I get this bottom left, which covers my rewards icon.  Any help would be appreciated.

         

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