I created a welcome popup but it stopped adding emails to my list and only adds to profiles
Solved
Popup is adding customer to profile but not list
+1Best answer by Taylor Tarpley
Hi
If the list connected to your Form is set to double opt in, your subscribers will need to confirm the subscription a second time before being added to the list. If a user submits the form, but doesn’t confirm their subscription a second time, they will be added to the profiles section of your account, but not the list itself!
Hope this helps!
-Taylor
+45Welcome to the community
Can you provide more details about your issue?
Regards
Andy
+60Hi
If the list connected to your Form is set to double opt in, your subscribers will need to confirm the subscription a second time before being added to the list. If a user submits the form, but doesn’t confirm their subscription a second time, they will be added to the profiles section of your account, but not the list itself!
Hope this helps!
-Taylor
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