Solved
Popup is adding customer to profile but not list
I created a welcome popup but it stopped adding emails to my list and only adds to profiles
Taylor TarpleyAnswer
Community Manager
February 12, 2024
Hi
If the list connected to your Form is set to double opt in, your subscribers will need to confirm the subscription a second time before being added to the list. If a user submits the form, but doesn’t confirm their subscription a second time, they will be added to the profiles section of your account, but not the list itself!
Hope this helps!
-Taylor
