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Contributor IV
April 2, 2024

Preferences Template Auto fills Showing Incorrectly

  • April 2, 2024
  • 2 replies
  • 84 views

Hi there, 

For my ‘update your preferences flow’, the preferences form found in settings is showing autofilled information incorrectly (dates). Is it do with my settings? Please see screenshots. 

 

Thank you, 

Ebony 

 

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    2 replies

    DavidV
    Partner - Platinum
    2025 Champion
    April 2, 2024

    Hi @Browns,

    Thank you for your question!

    I believe that this normally displays the data that’s already pre-filled for that particular user - are those values that it is showing not currently entered on the profile in Klaviyo?

    Thanks
    David

    Zyber is New Zealand's leading Shopify Premier & Klaviyo Master Platinum Partner passionate about helping merchants succeed. www.zyber.co.nz & www.unlocked.co.nz
    BrownsAuthor
    Contributor IV
    April 3, 2024

    Hi @DavidV

    Thank you for your reply. No, data is showing on multiple people the same. 

    Thank you, 

    Ebony