Problem Solver I

Solved

Prestashop Cookie

4 replies
71 views

because it is necessary to delete the cookies for the Sign-up forms to work again?

Thank

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pttkAnswer

Problem Solver I

Thank, No, it works fine now, but I can't figure out why sometimes it doesn't show them. I've deleted the cookies and nothing, then after a while it shows them normally again.

ArpitBanjara

Principal User II

Hey @pttk

are those sign up forms created in klaviyo? if so they depend on how the targeting and behavior is set for the form.

Cheers

Arpit

Arpit Banjara - Lead Email Marketing Specialist at Flowium

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pttkAuthor

Problem Solver I

Yes, I create in klaviyo, but I´çant found cookies config

Thank

Taylor Tarpley

Community Manager

Hi @pttk,

Are you still experiencing an issue with signup forms displaying on your Prestashop site?

-Taylor

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pttkAuthorAnswer

Problem Solver I

Thank, No, it works fine now, but I can't figure out why sometimes it doesn't show them. I've deleted the cookies and nothing, then after a while it shows them normally again.

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