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Contributor IV
June 15, 2023
Solved

Price doesn't show on abandoned cart emails

  • June 15, 2023
  • 11 replies
  • 1252 views

Hi there,

The price doesn’t show on abandoned cart emails on my end. Any idea what might be the reason?

 

This topic has been closed for replies.
Best answer by David To

Hey @Sumaya,

Gotta applaud @Spark Bridge Digital LLC for doing an awesome job at highlighting a lot of the steps you would take to finding the correct event variable! 

On your preview page, I would suggest clicking on that “Price” field on the right side of your email preview. This will return and copy that specific event property’s value which you can reformat and use in your dynamic block. 

If you haven’t had a chance to yet, I would suggest taking a look at @Anna McCarthy’s Community post below. In it, she has a video tutorial highlighting how to use event data to build or customize/edit a dynamic table block.

You can also check out our How to build dynamic blocks in a flow email Help Center article on this topic as well!

David

11 replies

Partner - Gold
October 8, 2024

How we can set up a compare price and discounted price:

Pro_eCom