Contributor III

Solved

PRICE DROP EMAIL CODING

Forum|Forum|4 years ago
February 9, 2022
15 replies
2080 views

Hi,

Trying to set up price drop flows. the flow trigger etc are easy, but cannot find anywhere how to code the emails themselves to populate the image, product name URL etc.

I’ve tried use klavyio example but it is not showing anything in the preview email when in manual

i’ve tried save the klavyio block and put it in there, copy paste the data, nothing works

i’n trying to add a screenshot but not working either ahahh

COPY PASTE

event.image_url

{{ event.product_name }}

Sale Price: ${{ event.reduced_price | floatformat:2 }}
Was: ${{ event.original_price | floatformat:2 }}
You Save: ${{ event.price_drop_amount | floatformat:2 }}

SAVED BLOCK

{ organization.url }}products/{{ item.product.handle }}

{{ item.product.title }}

Quantity: {{ item.quantity|floatformat:0 }} — Total: {% currency_format item.line_price|floatformat:2 %}

I DONT EVEN UNDERSTAND WHY THE SAVED BLOCK ENDED UP BEING DIFFERENT THAN THE COPY PASET

Flows

Best answer by Dov

Hi @sophieduer,

Thanks for sharing this question with us.

When you mention using the Klaviyo example I assume you are talking about the Price Drop flow template provided in our Flows Library?

Searching “Drop” under “Browse Ideas” will bring you to the Price Drop Flow Templates

If this is the case, then you are on the right track . If not, I recommend you pull this flow template to get started because it provides all of the tags you need to dynamically populate the item prices, title, etc. in your Price Drop flow. No additional coding required!

Also keep in mind, when you are previewing a flow email, you will need at least one price drop event in order to see data associated with the event (item prices, title etc.) in the email preview. Since you’re telling me the preview is blank, that leads me to believe that you do not yet have a price drop event logged in the account. Once that occurs, you should see the data for that event populate in the flow email. And previewing will pull in the prices, title etc.

I hope that is helpful.

DovAnswer

Klaviyo Alum

Hi @sophieduer,

Thanks for sharing this question with us.

When you mention using the Klaviyo example I assume you are talking about the Price Drop flow template provided in our Flows Library?

If this is the case, then you are on the right track . If not, I recommend you pull this flow template to get started because it provides all of the tags you need to dynamically populate the item prices, title, etc. in your Price Drop flow. No additional coding required!

Also keep in mind, when you are previewing a flow email, you will need at least one price drop event in order to see data associated with the event (item prices, title etc.) in the email preview. Since you’re telling me the preview is blank, that leads me to believe that you do not yet have a price drop event logged in the account. Once that occurs, you should see the data for that event populate in the flow email. And previewing will pull in the prices, title etc.

I hope that is helpful.

DD

S

sophieduerAuthor

Contributor III

hey Dov, Yes I was using that example in the Klaviyo library. It’s from this example that I had saved the block with all the dynamic info and then use that saved block into my previous flow… it’s the second one in the example.. So not sure what happen there.
Ended up being that the block need to be static and not dynamic… which can be a bit confusing here since we want to data to dynamically populate.
Would be super helpful to have an article that explains the code of the price drop email itself.

T

TMD123

Contributor II

Hello,

I am wondering did you resolve this issue? I have had the price flow set up for a while now using the template pulling in the tags but it is not showing any product in my preview or in the real emails (see screenshots below) Can you help with this please? Why is the product not appearing?

Tag used:

Email appearing with no product:

Any help would be greatly appreciated,

Thank you!

Dov

Klaviyo Alum

Hi @TMD123,

Thanks for sharing this question with us.

Generally speaking, in order to have event data populate correctly (that is, the content contained dynamic table block you’re referring to) you must use the tags that are produced by the trigger of the flow. We speak to this concept in our documentation here.

It’s also touched upon in a few lively community threads which I’m including below:

In the flows library, we already do the hard work for you by populating all the necessary tags into a single table block. For example, in a Price Drop flow, you can see the tags in the block look like the following:

The block you have in your email looks like it was taken from another type of flow and is being inserted into a Price Drop flow. That won’t work because the event data for one type of flow i.e. one triggered off of Placed Order, wouldn’t translate to a flow triggered off of Price Drop. They require separate tags to populate their respective event data. So you should use the default Price Drop flow from the flows library (contained in the original solution) and try previewing it using the default table block (which looks like the one above).

Also keep in mind, you will need at least one price drop event in order to see data associated with the event (item prices, title etc.) in the email preview.

I hope that’s helpful!

DD

T

TMD123

Contributor II

Super helpful thanks so much!

A

AliceC

Contributor IV

@Dov

Do you know what the variable to add “vendor” into this flow is? I’m on Shopify.

I have experiment the below… everything works expect for “vendor”.

Would appreciate any insight.

Thanks!

{{ event.product_vendor | upper }}
{{ event.product_name }}
Sale Price: ${{ event.reduced_price | floatformat:2 }}
Was: ${{ event.original_price | floatformat:2 }}
You Save: ${{ event.price_drop_amount | floatformat:2 }}

A

ayyub_here

Problem Solver II

I haven't heard of vendor variable in klaviyo

A

AliceC

Contributor IV

@ayyub_here we are a multi brand website with over 30 brands (or “vendors” as Shopify refers to them). So we want the brand name displayed alongside the product name if that make sense.

Dov

Klaviyo Alum

Hi @AliceC,

Thanks for sharing this with us. And thanks @ayyub_here for your input as well!

@AliceC, in a similar vain to my point on using tags produced by the trigger of the flow - only the tags that are produced by the trigger will be accessible for us in that particular flow. That is to say, when you preview the message, “vendor” would need to be contained in the event data for the Price Drop flow, otherwise we won’t be able to populate it. In this case, vendor wouldn’t be a field we’re able to populate because it’s not contained as an event variable in the preview. This preview window will show all of the data available for that particular event metric.

I recommend reading through our documentation here, that explains this concept in more detail (also linked in my previous reply).

I hope that helps clear things up.

DD

A

AliceC

Contributor IV

@Dov thank you! That’s answer my question. Much appreciated.

It’s a shame the “vendor” tag isn’t available across all flows - I’m sure we’re not the only mutli brand on Klaviyo who needs this.

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