Hey ​@AudreyO,

I’d like to clarify some of the information you’ve received above, because unfortunately, it’s not entirely correct.

Firstly, profiles can only enter segment-triggered flows one time, which means that the above solution will only allow each individual to enter this price drop flow one time. Additionally, updating the segment definition with a different product SKU every time you’d like to trigger this price drop flow for a certain product will require you to go into the flow and add past profiles to the flow after you update the definition. This is needed because profiles that enter a segment upon initial segment creation/manual update won’t enter the flow automatically. We do this to make sure that any accidental segment updates don’t automatically send people into a flow. 

Because of this, as Talha said above, this process is going to be pretty manual. I definitely understand your use case though, and I’m happy to speak to our product team and recommend that we implement price drop flows for previously purchased products in the future.

​@Byrne C Appreciate the insight. I did ask when we first moved over if it could be added to the product road map, but it’s been a year and a half and haven’t seen any updates on it. Kind of why I decided to look for a manual way to go about things at this point because it’s need. But also, our sku count is large with hundreds of items (grocery) so setting it up individually for each item is a no go. Would love if you could get this request in front of the product teams eyes again. Thanks!