Contributor I

Solved

Price with decimal point

6 replies
260 views

Hello,

How to set the exact right price in RSD with decimal point?

The right price is 2.399.50 RSD and 299.50 RSD.
Please help.

Flows & automation

This topic has been closed for replies.

annasophiefcAnswer

2025 Champion

Hi @ddgfashion

My immediate answer would be to look at the catalog source (the data that is being pulled into Klaviyo ), but I’ve never experienced this happening before.

Is it stated as 2.399.50 RSD or 2399.50 RSD?

Champion & Klaviyo Partner based in Aarhus, Denmark. It is all about communicating the right message to the right people at the right time!

annasophiefc

2025 Champion

Hi there @ddgfashion

Is this a static or a dynamic product feed?

If it is a static one, you have to put the price value at “2399.50” where the decimals are seperated by a“.”

I hope this helps!

Champion & Klaviyo Partner based in Aarhus, Denmark. It is all about communicating the right message to the right people at the right time!

D

ddgfashionAuthor

Contributor I

Hi there @ddgfashion

Is this a static or a dynamic product feed?

If it is a static one, you have to put the price value at “2399.50” where the decimals are seperated by a“.”

I hope this helps!

Hi Anna,

This is a dinamic product feed.

annasophiefc

2025 Champion

Okay! And how are the prices shown in product catalog within Klaviyo?

Champion & Klaviyo Partner based in Aarhus, Denmark. It is all about communicating the right message to the right people at the right time!

D

ddgfashionAuthor

Contributor I

Okay! And how are the prices shown in product catalog within Klaviyo?

In product catalogue the prices are correct, we are sending them via API.

How can I fix this?

😊

annasophiefcAnswer

2025 Champion

Hi @ddgfashion

My immediate answer would be to look at the catalog source (the data that is being pulled into Klaviyo ), but I’ve never experienced this happening before.

Is it stated as 2.399.50 RSD or 2399.50 RSD?

Champion & Klaviyo Partner based in Aarhus, Denmark. It is all about communicating the right message to the right people at the right time!

D

ddgfashionAuthor

Contributor I

Hi @annasophiefc

We are sending price in format 2399.50

😥

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