Product feed images/thumbnails so small!

HI, I’m having this same problem where the product feed images are showing up fine in klaviyo but very small when sent. The article above only refers to images blocks not product blocks. Email aspect on left klaviyo on right. 

I am having the same problem as well with product blocks. In gmail they are displayed in big size, but in outlook the product images appear thumbnail size. 

Hey! Having the same issue. Has anyone found a solution?

Hello all! 

Happy to help here! 

 
You can increase the size of your images in your product by adjusting the ‘Max image height’ in your product block layout. You can reference the image screenshots for the new editor and then the classic editor. 

Hope this helps!

-Taylor 

​​​​​​@Taylor Tarpley Aloha and Mahalo for your input. 

While your suggestion has been working great for me in the classic editor so far, in the new editor, I’m experiencing the following:

The image size only changes while working on the project within Klaviyo. In the test email, the images reflect as a small thumbnail.

I tried adding 4 rows of 2 products each (choosing static, selecting products from our Shopify linked catalogue) and changed the max height pixels for each row to a different size to see how they actually show in the email. The email still showed the same size small thumbnails for each of the items in all rows.

Any suggestion? 

TIA!

Hi everyone, I'm new here, just came to read the comments

Hi guys, any solution here? No matter what I enter into max height, or what configuration I select the product images are tiny in the email. They look great on the preview but not in the actual email :(

Preview:

Actual email:

I just had another look and I think it’s pulling through the thumbnail for each product instead of the main image. Is there anyway to point it at the main image instead of the thumbnail?

Aloha @LittleKoha not sure if this is the problem; reason I’m saying this is because we did not have a thumbnail view on the website until recently, but have always had this problem with the new editor (classic editor worked fine) :( Still waiting to see if Klaviyo comes up with some input.