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Question

Requesting refund for order id-#KL8755

  • March 22, 2026
  • 1 reply
  • 14 views

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I would like to request a refund for order ID #KL8755, as the product received is incorrect and does not meet the expected quality. This is not the item I had ordered. I do not wish to proceed with an exchange and would prefer a full refund.

 

I have attached images of the order details and the product received for your reference.

 

Kindly process my refund at the earliest and let me know the process to return the product.

1 reply

Byrne C
Community Manager
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  • Community Manager
  • March 23, 2026

Hi ​@parameshwaran,

Thanks for reaching out! Would you mind providing a bit more detail on where you placed this order? Klaviyo doesn’t take online orders or sell physical products - we’re an email and mobile messaging marketing platform, and the only purchases that can be made here are for Klaviyo accounts and various plans and add-ons to your account. You can visit our website here.