Review Stars not linking to product

Question

Hello,I want to preface this by stating that I am still in testing mode as I don’t know if that will cause the issue I am having but I need to make sure the links work before sending to customers.I am trying to set up product reviews from a Klaviyo review flow. I’ve used the template provided but the links are not taking me to the Review Submission Form. I want to use the stars as a link to my Review Submission Form for the specific product that my customer has purchased THEN I want that review to appear on the website (if it is within my set parameters).This is the section of the review email that’s giving me trouble When a customer selects a Star rating this is the linkWhen I “Preview & Test” the email flow this link in the test email takes me hereHow do I change the links to direct to the Review Submission Form?Does the Review Submission Form need to be embedded on the website and if so, how is this done?

Christiannoerbjerg · Accepted Answer

Hi ​@HandsHereI think the problem arises, because you’re testing the review link in the preview mode inside of the e-mail, instead of clicking in a test mail.Can you confirm, if this is the way, that you have been testing it?:-)Christian Nørbjerg EngerPartner & CPOWeb:Segmento.dkLinkedIn:@christianfromsegmentoVoldbjergvej 22b, 8240 Risskov

emma.owens · Answer

​@HandsHereFollowing up here, were you able to resolve this issue?

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