sending domain

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HI there, trying to add a sending domain from my DNS provider which isn't listed. I'm having trouble with this

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kaila.lawrenceAnswer

Community Manager

Hey @Lauren772! I’m happy to help you here but I need a lot more details to figure out what’s going on. Can you walk me through the steps you’ve taken so far?

Who is your domain registrar? And your DNS provider? Which type of records are you trying to add? Screenshots are super helpful!

kaila.lawrenceAnswer

Community Manager

Hey @Lauren772! I’m happy to help you here but I need a lot more details to figure out what’s going on. Can you walk me through the steps you’ve taken so far?

Who is your domain registrar? And your DNS provider? Which type of records are you trying to add? Screenshots are super helpful!

L

Lauren772Author

Contributor I

hi there it is VentraIP I've set this up however my emails are still going into junk

kaila.lawrence

Community Manager

There are a lot of reasons this could be happening! Here a some helpful resources you can check out and implement some of these strategies:

Keep in mind improving your deliverability takes time, so keep at it with these best practices and you’ll get there! :)

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