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Problem Solver I
Sep 24, 2021 9:32 AM UTC
Solved

[Shopify] New Zealand Post parcel Tracking information in order confirmation email

Hi Team,

 

Just wondering if it possible to pull in this information?

 

if yes how?

 

Thanks

This topic has been closed for replies.
Mailbox Manny
Partner - Silver
Sep 24, 2021 11:42 AM UTC

Hey Greg!

 

Are you using Shopify for your ecommerce platform? If so, you can see the event variables that passed to Klaviyo and include it in the email. 

 

As an example, go to the pre-built flows and look for Full Shipping Confirmation.  The event variables for tracking are already in there :) - {{ event.extra.fulfillments.0.tracking_url }}

 

Most likely your tracking information wouldn’t be in the order confirmation email since it wouldn’t ship out at that time. 

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3 replies

Mailbox Manny
Partner - Silver
Partner - Silver
Sep 24, 2021 11:42 AM UTC

Hey Greg!

 

Are you using Shopify for your ecommerce platform? If so, you can see the event variables that passed to Klaviyo and include it in the email. 

 

As an example, go to the pre-built flows and look for Full Shipping Confirmation.  The event variables for tracking are already in there :) - {{ event.extra.fulfillments.0.tracking_url }}

 

Most likely your tracking information wouldn’t be in the order confirmation email since it wouldn’t ship out at that time. 

Subscribe. Segment. Send. Repeat.
Problem Solver I
Sep 24, 2021 8:23 PM UTC

Oh man of course!

 

thanks Manny! 

 

*facepalms*

alex.hong
Klaviyo Alum
Sep 25, 2021 9:00 AM UTC

Great answer @Mailbox Manny! Super helpful for those facing similar problems and love the pictures as always :)