Skip to main content
Jun 27, 2021 10:21 PM UTC
Solved

Sign up form not pushing across to newsletter

Hi everyone, 

I have a question about my sign up form. I have created a flyout sign up form that is getting subscribers everyday according to the analytics however I can’t see these extra subscribers on my newsletter list or any other list.

Can someone advise on how to make sure these subscribes are moving across to my email list.

This topic has been closed for replies.
Dov
DovAnswer
Klaviyo Alum
Jun 28, 2021 2:08 PM UTC

Hello @Plantful Pregnancy,

Thank you for sharing your question with the Klaviyo Community.

By default, users will have to confirm their subscription before being added to the list. As a result, users who fills a sign-up form and do not confirm their subscription would show as a form fill in the analytics for the form, but not be a part of the list until they confirm their subscription.

I recommend reviewing the post below for more information!

Thanks and have a wonderful day.

DD

1 reply

Dov
DovAnswer
Klaviyo Alum
Jun 28, 2021 2:08 PM UTC

Hello @Plantful Pregnancy,

Thank you for sharing your question with the Klaviyo Community.

By default, users will have to confirm their subscription before being added to the list. As a result, users who fills a sign-up form and do not confirm their subscription would show as a form fill in the analytics for the form, but not be a part of the list until they confirm their subscription.

I recommend reviewing the post below for more information!

Thanks and have a wonderful day.

DD