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Hii,

I am experiencing the same issue described below:

It appears that my WordPress theme is blocking the Klaviyo form. Could you please help me understand why this is happening and how to prevent it ?

Thank you,

Martina

This topic has been closed for replies.

Best answer by Taylor Tarpley

Hi there @martina12,

Happy to help!

I would investigate these items first to isolate what might be happening here:

find your klaviyo .js script in the backend of your site by going to your website > view source > control + f ‘klaviyo’. This process will allow you to confirm first that there is script on your site that would provide you to publish klaviyo forms on your site.
Ensure you form if it’s popup or flyout is ‘live’ in your klaviyo form builder and isn’t showing to a certain list or segment that would prevent you from testing or seeing it. Also ensuring you don’t have any popup/ ad-blockers that would prevent you from seeing the form.
If it’s embed, ensure you also add the <div> code of the form is installed in your site.

Let me know if you’re still having issues after testing these steps!

-Taylor

Community Manager

Hi there @martina12,

Happy to help!

I would investigate these items first to isolate what might be happening here:

find your klaviyo .js script in the backend of your site by going to your website > view source > control + f ‘klaviyo’. This process will allow you to confirm first that there is script on your site that would provide you to publish klaviyo forms on your site.
Ensure you form if it’s popup or flyout is ‘live’ in your klaviyo form builder and isn’t showing to a certain list or segment that would prevent you from testing or seeing it. Also ensuring you don’t have any popup/ ad-blockers that would prevent you from seeing the form.
If it’s embed, ensure you also add the <div> code of the form is installed in your site.

Let me know if you’re still having issues after testing these steps!

-Taylor

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