Skip to main content

Hi

we want to have an overview of all skipped messages of transactional emails/ certain flows. Is there any way to have an overview in a report or dashboard? Navigating to each flow recipient activity individually is a pain in the ass with 100+ flows

 

Thanks in advance

 

Hi ​@uniqueusername123 

Thanks for asking the community for help on this topic. As far as I’m aware, unfortunately there isn’t a way to view a consolidated list of skipped emails by Campaign and/or Flows.

I had a quick look through the available API endpoints as well, and nothing obvious stands out as a way to programmatically obtain this information.

Perhaps someone else in the community has an answer on that front.

Can you tell me a little more about what you’re trying to achieve, and why you need to check for the skipped email occurrences? Perhaps that will spark an alternative way to approach your challenge.

Sorry I can’t be of more help.

Thanks,
Ross


Hi ​@uniqueusername123 ! 

To follow up on what ​@ross_hopkins has said, we do not currently offer a dashboard or a report that provides an overview of all skipped messages. In order to view skipped messages for specific emails, you will need to go to the Recipient tab for each one to see the profiles that were skipped and for what skip reason. 

Here are a couple of resources that may be helpful to reference: 

I hope this helps, and let us know if you have any additional questions! 

 


Reply