SMS Australia Integration

We are currently waiting for Australian SMS numbers to be turned on. We have existing Twilio sms Australian numbers and I believe Klaviyo is using Twilio for there SMS infrastructure, so I don’t understand why country numbers can’t be turned on.

@david.to  Can we get an explanation as to what has to happen engineering wise to enable Australian country specific numbers?

Hi @Paqna,

Stepping in for @david.to  here. I’m happy to hear that there is so much excitement and anticipation around SMS in Australia. There has been much activity around launching SMS internationally. This year alone, we’ve launched in Canada as well as the UK. Although I don’t have specifics on the Australia SMS launch, it is something that is on our product team’s roadmap and something we hope to roll out soon. We’ll make sure to update this community thread once we have more details is share! Thanks again for your patience and for the valuable feedback as we continue to work to create the best experience possible for our international community!

Best,

Julie

How can we be notified of this please?

Hey @Spartan,

Thanks for asking how you can be notified about updates on SMS in Australia! As @julie.accardo mentioned in her response, we will update this thread directly when there is an update on SMS Australia. You can “Subscribe” to the original post at the top of this thread and you will be notified if any updates are added. You can also keep an eye out for an email from Klaviyo that will notify you when SMS Australia becomes available with documentation on how to get started, if you have agreed to receive emails from Klaviyo. 

Thank you for being part of the Klaviyo Community!

Being on a roadmap doesn’t actually help us with forward planning our marketing executables.

Is there a confirmed date, month or even year that Klaviyo will commit to?

Hey @cody.chris 

I know that not having an expected date makes it difficult to plan your marketing strategy, but at this time we can not announce a specific timeline. We will update this thread as soon as we have any news from our development team.

Thank you for reaching out about SMS Australia, we appreciate you being an engaged member of the Klaviyo Community!

We have a few clients who’re now pushing us to switch to other platforms that either integrate with SMS providers or have them in-built. We don’t want to leave Klaviyo, but need some visibility, are we talking days, weeks, months?

Can we please get an update of when this will be available?

@stephen.trumble What?! Amazing!!! How do I access it?