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Contributor I
November 12, 2023
Solved

Star Ratings not showing on product page

  • November 12, 2023
  • 2 replies
  • 555 views

Hi there,

I’m using the theme “Taste” and have added Klaviyo reviews to our product pages. Both the Star Rating and the Feature Reviews section.

 

I have one test review in the account and when I’m in “Customise theme” the star rating comes through and so does the featured review; however when I go to my live site after I've published the changes there are no reviews.

 

I’ve checked all my settings and have checked multiple forums for help but no luck so far!

 

Thanks

    This topic has been closed for replies.
    Best answer by Brian Turcotte

    Hi @tokioofficial!

    My apologies for the delay here!

    We have released new reviews customization abilities that will resolve this issue, here:

    Best,

    Brian

    2 replies

    Brian Turcotte
    Klaviyo Alum
    November 13, 2023

    Hi @tokioofficial!

    I’m going to check on this with our Reviews team and I’ll update the thread ASAP!

    Best,

    Brian

    Brian Turcotte
    Klaviyo Alum
    January 24, 2024

    Hi @tokioofficial!

    My apologies for the delay here!

    We have released new reviews customization abilities that will resolve this issue, here:

    Best,

    Brian