Hi Klaviyo community,
We have implemented a couple of popups, one that shows after 20 seconds, and one that is triggered by a button click.
We are wondering if there’s a way to prevent the automatic 20 second timer popup from appearing if the other popup has already been triggered via a click?
Kind regards
Solved
Stop multiple popups from overlapping
+2Best answer by Mailbox Manny
Great question
Another member had a similar question about 2 pop-ups. Check out the answer their question and might help with what you’re trying to do:
It’ll work if someone takes action on one of the pop-ups (then the other pop-up can check for profile properties).
For both of them showing at the same time on the site. If there’s no easy answer, I’d ask what is the % of time you’ll think this would happen (I’d guess pretty low) and take the reward vs effort approach (especially if you’re a smaller operation).
Hope that helps!
This topic has been closed for replies.
+38Great question
Another member had a similar question about 2 pop-ups. Check out the answer their question and might help with what you’re trying to do:
It’ll work if someone takes action on one of the pop-ups (then the other pop-up can check for profile properties).
For both of them showing at the same time on the site. If there’s no easy answer, I’d ask what is the % of time you’ll think this would happen (I’d guess pretty low) and take the reward vs effort approach (especially if you’re a smaller operation).
Hope that helps!
+5Hey
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentials
Log in with KlaviyoEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.