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Contributor I
February 17, 2022
Solved

Subscribe Not Displaying

  • February 17, 2022
  • 2 replies
  • 89 views

Hi

I have had the subscribe function on my website for many years and just this past week is is no longer displaying properly. 

It should be under this text in the first graphic.

This is in the elementor tool.  Instead of displaying it is showing the </>

 

This is how it is set up in Klayvio and should be displaying.

 

Does anyone know a quick simple fix?

Klayvio was there some sort of update that has caused this to happen?

 

Thanks!

Janet

    This topic has been closed for replies.
    Best answer by JanetL

    Hi Stephan

    I had to renenter the api details for Klaviyo on my wordpress for some reason and then it worked.  There must have been an update somewhere.

     

    Cheers!

    Janet

    2 replies

    stephen.trumble
    Klaviyo Alum
    February 18, 2022

    Hey @JanetL 

    Thank you so much for coming to the Klaviyo Community for help!

    I have one quick quick question, Does the form display like this on all devices? and what web browser are you using? 

    -Stephen
    JanetLAuthorAnswer
    Contributor I
    February 28, 2022

    Hi Stephan

    I had to renenter the api details for Klaviyo on my wordpress for some reason and then it worked.  There must have been an update somewhere.

     

    Cheers!

    Janet