Temporarily un-suppress profiles after suppressing with sunset flow

Question

Hello everyone,

As already known, the Klaviyo regulation with the active profiles will be enforced on February 18, so we would now like to create a sunset flow that ensures that certain segment users are suppressed.
This is in itself not a problem.

However, as we already have a large number of suppressed profiles that must remain suppressed in any case, we are wondering how we can un-suppress these users that we are now suppressing with the sunset flow.
We would still like to use these profiles when a big sale is coming up, for example. After this sale, we would suppress the profiles again, and so on.

Is there a way to implement this?

Many thanks in advance!

Best regards
Marvin

zacfromson · Accepted Answer

HiMarvin! Thank for you question in the community, I should be able to help here.You can bulk unsuppress the profiles in a list or segment. To bulk unsuppress a group of profiles, navigate to the lists & segmentspage under the audiencetab in Klaviyo.Next to the list or segment you’d like to suppress, open the action menu. To unsuppress all the members of the group, select unsuppress current members. This will make it easy to suppress and unsupress these users for sales.This action applies to all the profiles within the list or segment at the time of unsuppression, and does not impact profiles that join after. If a profile in the group is already unsuppressed, their status will not be impacted.For the sunset flow, I’d make a segment for these users who have gone through this flow making it easy to take these actions for sales.I’dalso advise a list cleaning to remove profiles that could cause issues and are not needed anyways. I really likehttps://alfred.email/as a solution for this. I’d advise doing this every 6 months to 1 year and before a big sale or BFCM that would have a large or full list send. This is just great hygiene practice for you list and deliverability.If you need any additional help please let me know!

Christiannoerbjerg · Answer

Hi ​@MarvinGORNThank you for posting in the Community!As ​@zacfromsonmentioned so great - That would be the best way to do it.If you would like to unsuppress the contacts, within the 90 day window, you can setup a webhook with the following script. That will unsuppress the specific list/segment, which is triggering the flow.URL: https://a.klaviyo.com/api/profile-suppression-bulk-delete-jobsAuthorization: Klaviyo-API-Key your-private-api-keyaccept: application/vnd.api+jsoncontent-type: application/vnd.api+jsonrevision: 2025-01-15{ "data": {  "type": "profile-suppression-bulk-delete-job",  "attributes": {   "profiles": {    "data": [     {      "type": "profile",      "attributes": {       "email": "Insert dynamic e-mail tag here"      }     }    ]   }  },  "relationships": {   "list": {    "data": {     "type": "list",     "id": "Insert your list ID here"    }   },   "segment": {    "data": {     "type": "segment",     "id": "Insert your segment ID here"    }   }  } }}Hope that helps! :-)Christian Nørbjerg EngerPartner & CPOWeb:Segmento.dkLinkedIn:@christianfromsegmentoVoldbjergvej 22b, 8240 Risskov

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