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I'm running into a really weird issue that I've never encountered before.

I'm working on campaign 1 and campaign 2, campaign 1 has already been sent out and campaign 2 is still a draft.

I'm editing campaign 2 and I select send test email, the preview is still the right campaign when I click ‘send’, but when I go to check my inbox the email from campaign 1 has been sent to my test email addresses???

 

I test this not once, not twice, but thrice and Klaviyo consistently sends out the email from campaign 1, when I test campaign 2. I'm afraid to actually schedule campaign 2 as I cannot test it and am afraid that the wrong email would be sent out by Klaviyo.

 

@Klaviyo, please address this really weird bug!

 

Hi ​@Team Crodeon 

Thank you for posting your experience in the community. Interestingly, I too, have had that experience in the past. I think its some sort of weird bug when you are working within multiple campaigns. What I ended up doing, and I think it was also a recommendation from Klaviyo support, was simply recreating the second email from scratch. 

Not ideal, but when I recreated the email and sent it to myself, the proof was correct.

Best,

@In the Inbox 


@In the Inbox did cloning the campaign not work?


@Team Crodeon - its been a little while since I ran into this issue, but if I recall, I tried cloning it, and the issue remained which is why I recreated the email from scratch. But, certainly try cloning it first and see if that does the trick for you.


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