Track Customer

Forum|Forum|3 years ago
March 19, 2023
2 replies
138 views

If I send a link in an email for a certain page in my website to a customer, can I track the customer behavior whether they clicked this link or not. And if yes, can I track the activities done after clicking this link?

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Best answer by Tonio

Choose the email campaign you want to track and check Metrics

Alternatively,

To track the activities done after clicking the link, you can set up a flow in Klaviyo that triggers when a customer clicks the link.

In the flow, you can add various actions based on the customer's behavior, such as sending them a follow-up email, adding them to a segment, or updating their profile.

T

TonioAnswer

Expert Problem Solver I

Choose the email campaign you want to track and check Metrics

Alternatively,

To track the activities done after clicking the link, you can set up a flow in Klaviyo that triggers when a customer clicks the link.

In the flow, you can add various actions based on the customer's behavior, such as sending them a follow-up email, adding them to a segment, or updating their profile.

Akers Digital

Partner - Silver

Thanks for the question! What type of activities are you trying to track? And for how long post click? Just during that initial session? Or anything after?

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