Contributor II

Solved

Understanding webhook url and header.

Forum|Forum|1 year ago
November 8, 2024
6 replies
346 views

Lead scoring in klaviyo?

4 different flows that adds certain amount of points to the lead score property value.
I need help answering these 6 questions.

But I won't seam to get it to work.
The Json body is all done but that's about it. (Source https://www.klaviyo.com/blog/solution-recipe-13-lead-scoring-in-klaviyo)

{
    "token": "[public key]",
    "properties": {
      "$email": "{{ person.email }}",
      "Lead_Score": {{ person|lookup:'Lead_Score'|default:0|add:'2'}}
    }
}

Destination url? how do I find it or what is it? Tried reading but don’t understand
Header? what to write?
The business public api or make a private api?
Change the "token" in the json body?
If i want to remove points from the value, what word do I replace the “add” with?

Flows

This topic has been closed for replies.

Best answer by Christiannoerbjerg

Hi @

Thank you for posting in the Community!

You could try the following:

Destination url? how do I find it or what is it? Tried reading but don’t understand
- https://a.klaviyo.com/api/track
Header? what to write?

Content-Type": "application/json"

The business public api or make a private api?-

I would go with the public API.

4. Change the "token" in the json body?

{ "token": "YOUR_PUBLIC_API_KEY", "properties": { "$email": "{{ person.email }}", "Lead_Score": "{{ person|lookup:'Lead_Score'|default:0|add:'2' }}" } }

If i want to remove points from the value, what word do I replace the “add” with?

You could try with this function: "Lead_Score": "{{ person|lookup:'Lead_Score'|default:0|subtract:'2' }}"

Hope that helps! :-)

Christian Nørbjerg Enger
Partner & CPO
Web: Segmento.dk
LinkedIn: @christianfromsegmento
Voldbjergvej 22b, 8240 Risskov

DavidSandel

Partner - Silver

Unfortunately, that article is out of date. Which means your JSON body is too.

It asks you to call the Identify API which no longer exists. Instead, you have to use the Update Profile endpoint with the email address.

Klaviyo Silver Master --> LowGravitySolutions.com

E

eligus1Author

Contributor II

Okay thank you.

Will edit my text :)

E

eligus1Author

Contributor II

The Json body is the least of my problem though.

I have no idea what to put in the header or destination url?

ChristiannoerbjergAnswer

2025 Champion

Hi @

Thank you for posting in the Community!

You could try the following:

Destination url? how do I find it or what is it? Tried reading but don’t understand
- https://a.klaviyo.com/api/track
Header? what to write?

Content-Type": "application/json"

The business public api or make a private api?-

I would go with the public API.

4. Change the "token" in the json body?

{ "token": "YOUR_PUBLIC_API_KEY", "properties": { "$email": "{{ person.email }}", "Lead_Score": "{{ person|lookup:'Lead_Score'|default:0|add:'2' }}" } }

If i want to remove points from the value, what word do I replace the “add” with?

You could try with this function: "Lead_Score": "{{ person|lookup:'Lead_Score'|default:0|subtract:'2' }}"

Hope that helps! :-)

Christian Nørbjerg Enger
Partner & CPO
Web: Segmento.dk
LinkedIn: @christianfromsegmento
Voldbjergvej 22b, 8240 Risskov

E

eligus1Author

Contributor II

Hi @

Thank you for posting in the Community!

You could try the following:

Destination url? how do I find it or what is it? Tried reading but don’t understand
- https://a.klaviyo.com/api/track
Header? what to write?

Content-Type": "application/json"

The business public api or make a private api?-

I would go with the public API.

4. Change the "token" in the json body?

{ "token": "YOUR_PUBLIC_API_KEY", "properties": { "$email": "{{ person.email }}", "Lead_Score": "{{ person|lookup:'Lead_Score'|default:0|add:'2' }}" } }

If i want to remove points from the value, what word do I replace the “add” with?

You could try with this function: "Lead_Score": "{{ person|lookup:'Lead_Score'|default:0|subtract:'2' }}"

Hope that helps! :-)

Christian Nørbjerg Enger
Partner & CPO
Web: Segmento.dk
LinkedIn: @christianfromsegmento
Voldbjergvej 22b, 8240 Risskov

“This Klaviyo endpoint is retiring”
Tried with https://a.klaviyo.com/api/events/ instead.

Tried that header and Json body and got a 401 error message..

DavidSandel

Partner - Silver

@eligus1 - As I mentioned in the very first reply...2 weeks ago….which contains everything you’re asking….

You need the create or update profile endpoint:

https://a.klaviyo.com/api/profile-import

The headers are also listed in plain sight at the top of the page in their payload example:

Authorization: Klaviyo-API-Key XXXXXXXXXXX
accept: application/vnd.api+json
content-type: application/vnd.api+json
revision: 2024-10-15

This is going through their PUBLIC API, but you need to provide your private API key from your account settings. This is not a private app.

Klaviyo Silver Master --> LowGravitySolutions.com

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